Built for
surgical vendors
SurgiStream was built with surgical vendors in mind. This omni-channel platform integrates across the entire case management team through cloud-based systems to save you time so you can focus on what matters most.
key benefit
Reduce errors
Scheduled implant requests include all important case and implant info but also allow vendors to edit implant details to ensure correct product names as well as communicate exactly what will be provided.
CANCELED CASES
Save time
There's nothing worse than showing up to a canceled case. Push notifications will alert you of time/date changes, product changes, or case cancellations real-time based on doctor’s primary surgical schedule.
save team hours
Reduced data entry
Since cases automatically populate, you don’t need to stop what you are doing to get cases on your calendar. Simply tap to confirm that case was received. You will receive a push notification when a new case is scheduled as well.
Additional features
Implant Requests
Receive real-time visual feedback directly on your calendar showing when requests are accepted and completed without having to open the case.
Facility Integration
Link your acount and cases with all facilities to integrate and share as much or as little information with those facilities within the platform.
Vendor Confirmation
Implant status is automatically updated within the platform. No more last-minute confirmations or delayed surgeries from miscommunication.
Vendor Notices
No need to contact vendor(s) separately when case details change. All vendors are notified automatically when any changes are made.
File Sharing
Store and transmit important documents such as order sheets and patient H+P forms that will remain linked to the case.
Custom Notifications
Share insurance verification, completion of pre-op checklist, case/consult completion, billing reconciliation, and more to the entire team with 1 click.
Case Favorites
Pre-save implant requests, billing codes, unique intra-operative case preferences, follow up instructions for staff, and even therapy protocols that pre-populate the case.
EMR / EHR
Link your existing Electronic Health Record (EHR) / Electronic Medical Record Platform (EMR) for a completely streamlined experience across all parties involved.
HIPAA Compliant
HIPAA compliant text messaging and automations linked to the case helps avoid miscommunication while maintaining accountability.
Find out more
Frequently asked questions
Does it help with dropped cases?
Yes, cases automatically appear on your schedule in real-time once added by the doctor or scheduler with push notifications and a 24 hr reminders if final implant delivery is not confirmed.
Can it save vendors time?
Absolutely, since cases automatically populate, you don’t need to stop what you are doing to get cases on your calendar. Simply tap to confirm that case was received. You will receive a push notification when a new case is scheduled as well.
How does transitioning to SurgiStream work?
There are vendor case entry options for non-SurgiStream doctors that maintain the same functionality as a doctor-generated case. Google calendar integration also gives you time to get your doctors and team onboard gradually without having to use two systems.
Can SurgiStream integrate with facilities?
Yes, it is customizable for all facilities to integrate as much details as desired by the surgical facility.
Can I forward cases?
Yes, set new cases requests to automatically forward to another vendor on your StreamTeam at times when you are unavailable or reassign cases to other vendors as needed for coverage.
Can I keep my schedule private?
Yes, and vendors can’t see your entire surgical schedule. They can only see cases assigned to them.
Is it HIPPA compliant?
Experience the next level of HIPAA compliant text messaging that is also linked to the case/ case specific to avoid miscommunication and maintain accountability. Everything stays in SurgiStream to avoid confusion.
Can it help prevent errors?
Scheduled implant requests include all important case and implant info but also allow vendors to edit implant details to ensure correct product names and communicate exactly what will be provided.
How does it manage case cancellatitons for vendors?
Push notifications will alert you to time/date changes, product changes, or case cancellations real-time based on doctor’s primary surgical schedule. No more showing up to cancelled cases!
Can you attach images and x-rays?
Yes, attach and archive all important media to a case to show patients in the office, for physician extenders to send clinical photos on consults, or for research purposes. This includes arthroscopy/endoscopy pictures, intraoperative photos, and along with other important case-specific documents or articles.
Can I control the notifications?
Yes, you can communicate important items to the entire team with 1 click such as insurance verification, completion of pre-op checklist, case/consult completion and billing reconciliation.
Are there template options?
Yes, save your favorite settings including implant requests, billing codes, unique intra-operative case preferences, follow up instructions for staff, and even therapy protocols that pre-populate the case.
What EMR do you integrate with?
Complement any existing EMR or setup integration for a completely streamlined experience.
How does it manage canceled cases?
Use the “parked” case feature to store all your cases that need to reschedule or haven’t picked a surgical date. Schedule all aspects of the case while you are thinking about it in office. Schedule case when ready by simply picking date and “un-parking” it. All preferences and vendor requests are saved and automatically sent.
Testimonials
What customers are saying
Discover how our platform has streamlined their scheduling, reduced administrative burdens, and improved overall efficiency. These real-life success stories highlight the tangible benefits and positive impacts on their workflows. Read their experiences to see how SurgiStream can make a difference in your practice too.
